Return Policy

Returns and Exchanges Policy

Subject to the exceptions listed below, a full refund for purchases made on Hapilumi.com will be provided to the purchaser in the same form of payment that was used for the purchase within 30 days of the shipping date, provided that refunds to a card account will only be provided to the original card account used for the purchase if such account is valid. If the original card account is no longer valid, a refund will be issued in the form of a Merchandise Credit. No refunds or exchanges can be processed after 30 days.

Merchandise must be returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags and tickets attached. No returns or exchanges will be accepted if the merchandise has been used or worn.